Last updated: August 30, 2026
Version: 1.2026.8.001
Manifold Printing Limited ("Manifold Printing", "we", "us", or "our") operates the Manifold Printing online 3D printing platform. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services. We aim to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies to our processing of personal data.
Manifold Printing provides access to 3D printing equipment and related fulfilment services. Our role is to lend our printers and production capacity so that you can print models you supply. We do not claim ownership of your uploaded images, source files, generated models, or other creative content you submit through the platform. You remain responsible for the content, legality, and intended use of your models.
We may collect account information (such as username, email address, and contact details), order and delivery information, technical logs related to platform use, and communications you send to us (for example through our contact form). We collect only what is reasonably necessary to operate the service, process orders, communicate with you, and meet legal obligations.
We do not store your full payment card details or other sensitive payment credentials on our systems. Payments are handled through third-party payment processors. We may retain limited transaction references needed for billing records, reconciliation, fraud prevention, and customer support.
We use personal information to create and manage accounts, process print orders, arrange delivery, provide customer support, improve platform reliability and security, and comply with legal requirements. Where GDPR applies, we rely on lawful bases such as contract performance, legitimate interests, legal obligation, and consent where required.
We retain personal information only for as long as needed for the purposes described in this policy, including order fulfilment, accounting, dispute resolution, and legal compliance. Model files and related production data may be deleted or archived according to our operational retention practices once they are no longer required for active orders or support.
We may share information with trusted service providers who help us operate the platform (for example hosting, email delivery, payment processing, and courier services). These providers are required to handle data appropriately and only for the purposes we specify. We do not sell your personal information.
If GDPR applies to you, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also lodge a complaint with your local supervisory authority. To exercise your rights, contact us using the details below.
We implement reasonable technical and organisational measures to protect personal information. However, no online service can guarantee absolute security.
You are solely responsible for the models, images, and files you upload or generate through the platform, including intellectual property rights, product safety, regulatory compliance, and any consequences of printing or using the output. Manifold Printing is not responsible for obligations, claims, or liabilities arising from your models or how you use printed items.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.
For privacy-related questions or requests, please contact us at customer@manifoldprinting.net or through our Contact Us page.